Skip to content
Get In Touch

Contact Us

Need to Contact Us?

We're here to assist you with any inquiries or feedback you may have. Our dedicated team at Sherwood T Group is ready to provide you with the information and support you need.

Get in touch with us through the following channels:

Email
info@sherwoodtgroup.com
Phone
(+44) 208 540 9495
Address
612 Kingston Road,
Raynes Park,
SW20 8DN
sebastian-pandelache-j4o87vrduLg-unsplash

Frequently Asked Questions

How can I be sure my child will be safe during the journey?

The safety of your child is our utmost priority. Our team of trained professionals is experienced in providing transportation for children with diverse needs. We follow strict safety protocols, including secure tie-down systems for wheelchair users and attentive supervision throughout the journey.

How can I book SEN transport services for my child?

If your local council do not cover your transport, you can easily book transport services for your child by visiting the Sherwood T Group website. Just fill out our form with your requirements and one of our customer service team members will contact you. Alternatively, please contact us on +44 208 540 9495.

How do I become a driver with Sherwood T Group?

To join our trusted team, you must hold a valid PCO licence and Enhanced DBS. Simply fill out our Driver Recruitment Form and our team will be in touch to arrange a quick onboarding process.

I don’t have a PCO licence yet. Can I still apply?

Yes. We offer conditional sponsorship for suitable candidates interested in SEN transport. Visit our How to Become a PCO Driver blog or contact us to start the process.

How can I be sure my child will be safe during the journey?

The safety of your child is our utmost priority. Our team of trained professionals is experienced in providing transportation for children with diverse needs. We follow strict safety protocols, including secure tie-down systems for wheelchair users and attentive supervision throughout the journey.

How can I book SEN transport services for my child?

If your local council do not cover your transport, you can easily book transport services for your child by visiting the Sherwood T Group website. Just fill out our form with your requirements and one of our customer service team members will contact you. Alternatively, please contact us on +44 208 540 9495.

How do I become a driver with Sherwood T Group?

To join our trusted team, you must hold a valid PCO licence and Enhanced DBS. Simply fill out our Driver Recruitment Form and our team will be in touch to arrange a quick onboarding process.

I don’t have a PCO licence yet. Can I still apply?

Yes. We offer conditional sponsorship for suitable candidates interested in SEN transport. Visit our How to Become a PCO Driver blog or contact us to start the process.

What are the working hours like for Sherwood drivers?

Most of our routes follow school hours — mornings and afternoons, Monday to Friday, term time only — offering great work-life balance.

What areas do you cover?

We operate primarily in Croydon, Sutton, Merton, and surrounding South London boroughs. We're expanding soon across Greater London.

Do you provide the vehicle or do I need my own?

We provide fully licensed and insured PCO vehicles that meet all safety and accessibility standards. There's no need to bring your own — we’ll assign you a vehicle that suits your route and passenger requirements.

How can I become a Passenger Assistant with Sherwood T Group?

Apply via our PA Application Page. You’ll need an Enhanced DBS and a genuine interest in supporting children with additional needs. Training is provided.

What does a Passenger Assistant do?

PAs support the child or children on the journey, ensuring their safety, comfort, and wellbeing from pickup to drop-off.

Do I need prior experience in SEN or care work?

Experience is helpful but not essential. We provide training and guidance so you feel confident in the role.

What makes Sherwood T Group different from other transport providers?

We combine reliability, deep knowledge of SEN transport, and a strong community focus. We go beyond just logistics — we build relationships with families and ensure continuity of care.

How do you handle incidents or safeguarding concerns?

We follow strict safeguarding protocols aligned with local authority guidelines. All concerns are reported immediately to designated safeguarding leads.

Do you offer transport for out-of-borough placements or long-distance routes?

Yes. We can accommodate longer journeys depending on route availability and individual needs.

Who will be transporting my child?

Your child will be cared for by a vetted driver and trained Passenger Assistant, both with enhanced DBS checks and SEN training.

What happens if the driver is absent?

We have a pool of backup drivers and assistants. We’ll notify you of any changes and ensure continuity with trained staff.