STG Blog: Understanding Special Needs Transport (SEN)

How to Get a PCO Licence in Croydon (2025 Guide)

Written by Faheem Nasir | Jun 10, 2025 9:05:14 PM

Introduction

If you're looking to work as a licensed private hire driver in Croydon in 2025 — whether for school runs, Uber, or both — you’ll need a PCO licence issued by Transport for London (TfL). This guide breaks down every step, from application to approval, including how Sherwood T Group can sponsor your PCO licence if you qualify.

Step 1 – Check You're Eligible (Updated 2025 Rules)

To apply for a PCO Licence as a driver, you must meet the following requirements:

  • Be at least 21 years old
  • Have held a full UK, EU, or Northern Irish driving licence for a minimum of 3 years
  • Successfully pass an enhanced DBS criminal background check
  • Successfully pass a TfL-approved medical examination

If you do not meet these criteria, you cannot become a PCO licensed driver. However, you can still work in the SEN Transport industry by applying to be a Passenger Assistant. Please note: As of 2025, TfL has become stricter regarding any criminal records or unsafe driving history. Be sure to consider this when assessing your eligibility.

Step 2 – Apply for an Enhanced DBS Check (2025 Process)

To apply for an Enhanced DBS Check, you will need to go through Transport for London’s authorised service provider. This ensures that the process is conducted in accordance with TfL’s standards and requirements.

The cost for this check is approximately £60, which is a necessary investment for your future as a licensed private hire driver.

It is crucial that the DBS check is recent, meaning it must be completed within three months of your application to ensure the information is up-to-date and accurate.

For more detailed guidance on how to navigate this process, you can refer to our existing blog post titled “How to Apply for an Enhanced DBS Check,” which provides step-by-step instructions and additional tips to help you successfully complete this requirement.

Step 3 – Complete a Medical Check (Form TPH/204)

The medical examination is a crucial step in the PCO licence application process, ensuring that you are medically fit to drive safely.

It must be conducted by your registered General Practitioner, whose familiarity with your medical history ensures a thorough and accurate assessment. It is essential to disclose any existing medical conditions, such as diabetes, epilepsy, or vision issues, as these could affect your ability to drive safely.

The cost of the medical check can vary depending on the surgery, typically ranging from £75 to £120. To prepare, contact your GP's office in advance to confirm the exact fee for the examination and inquire about any additional requirements they may have.

Preparation Tips:

    • Contact your GP's office in advance.
    • Confirm the exact fee for the examination.
    • Inquire about any additional requirements they may have.

IMPORTANT: Don’t delay this step — missing documents can restart your application clock.

Step 4 – Pass the Topographical Skills Test

The Topographical Skills Test is an essential requirement mandated by Transport for London (TfL) for all prospective private hire drivers. However, some drivers may qualify for an exemption. For example, if you are an existing Uber driver with a current and valid licence, you might not need to take this test.

This examination evaluates your ability to plan routes and read maps effectively. These skills are particularly vital for drivers involved in Special Educational Needs (SEN) school runs, where ensuring the safety and punctuality of students is paramount.

To take the test, you must book a session at one of the designated testing centers in South London, such as those in Croydon or Southwark. Thorough preparation is crucial, as you need to score at least 60% to pass and proceed with the licensing process.

Quick Tips for Success:

  • Check for Exemptions: Verify if you qualify for an exemption to save time and effort.
  • Book Early: Schedule your test at a convenient location in Croydon or Southwark.
  • Study Maps: Familiarize yourself with local maps and practice route planning.
  • Aim High: Target a score above 60% to ensure you pass the test.
  • Practice Regularly: Consistent practice can significantly improve your skills.

Step 5 – Submit Your TfL Application Online

To apply for your PCO licence, you will need to navigate the TfL PHV Driver Licensing Portal. This online platform is designed to streamline the application process, making it more efficient and accessible for prospective drivers. Here’s a detailed breakdown of the costs and timeline you can expect for 2025:

Estimated Cost Breakdown for 2025
  • Application Fee: £124
    This is the initial fee required to process your application through the TfL system.

  • Licence Grant Fee: £186
    Once your application is approved, this fee is necessary to officially grant your PCO licence.

  • Topographical Test: £36
    This fee covers the cost of the mandatory topographical skills test, unless you qualify for an exemption.

  • DBS Check: £60
    The cost for the Enhanced DBS check, which is crucial for ensuring the safety and security of passengers.

  • Medical Exam: £75–£120
    The fee for the medical examination can vary depending on your GP's charges.

Total Estimated Cost: £470–£520

This range accounts for the variability in medical exam fees and provides a comprehensive view of the financial commitment required.

Application Processing Time:

  • Standard Processing: 8–12 weeks
    Typically, the application process takes between 8 to 12 weeks. However, it’s important to note that this timeline can extend if there is a backlog of applications.

Quick Tips for a Smooth Application Process:

  • Prepare Early: Gather all necessary documents and information before starting your application to avoid delays.

  • Check for Backlogs: Stay informed about any potential backlogs by regularly checking updates from TfL, which can help you manage your expectations regarding processing times.

  • Budget Accordingly: Ensure you have the funds ready to cover all associated costs, as this will prevent any financial hiccups during the application process.

  • Stay Organized: Keep a checklist of all steps and fees to ensure nothing is overlooked, which can help streamline your application journey.

By following these guidelines and preparing thoroughly, you can navigate the TfL PHV Driver Licensing Portal with confidence and ease, setting you on the path to becoming a licensed private hire driver in Croydon.

Step 6 – Let Sherwood Sponsor and Support You

  • We offer conditional PCO sponsorship to local drivers

  • Available in Croydon, Sutton, Merton (and expanding)

  • Sponsorship includes guidance, forms, and potential fee coverage

Common FAQs for 2025 Applicants

  • How long is a PCO licence valid? → 3 years

  • Can I apply with points on my licence? → Minor offences (e.g. 3 points) may be allowed

  • Do I need a car to apply? → No, Sherwood can provide a car if you have a license

Why Croydon Drivers Are Choosing SEN School Routes

  • Work just 2–4 hours per day

  • Paid per route, not per hour

  • School Holidays and evenings off

  • Get consistent work and better job security

🧠 Quote to Include:
"I was tired of Uber’s inconsistency. Sherwood gave me a steady route and peace of mind." – Desmond Butler, Sherwood Driver